Ulica kneza Branimira 28, 10040 Zagreb

+385 1 405 9203

poliklinika@alabdulla.hr

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Dea Clinic Zagreb

Privacy Policy

Date of adoption: 04.04.2024
Last updated: 20.05.2026

This Privacy Policy describes the policy of Poliklinika Alabdulla d.o.o., Ulica kneza Branimira 28, 10040 Zagreb, e-mail: poliklinika@alabdulla.hr, phone: +385 1 405 9203 regarding the collection, use and disclosure of your information that we collect when you use our website ( https://dea-clinic.com ). (“Service”). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to the same, please do not access or use the Service.
We may change this Privacy Policy at any time without prior notice and we will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days after the revised Policy is posted on the Service, and your continued access to or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. We therefore encourage you to periodically review this page.

Information We Collect: We will collect and process the following personal information about you:

First and Last Name
Email Address

How We Use Your Information: We will use the information we collect about you for the following purposes:

Manage customer inquiries
If we want to use your information for any other purpose, we will ask for your consent and will use your information only upon receipt of your consent and then only for the purposes for which we provide consent, unless we are required by law to do otherwise.

How we share your information: We will not transfer your personal information to any third party without seeking your consent, except in the limited circumstances described below:

Analytics
We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is necessary to fulfill that purpose.
We may also disclose your personal information to: (1) comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service.

Newsletter - Dea Clinic Gold Cub

When signing up for the newsletter and Gold Club, we may collect the following data:

  • E-mail address
  • Information about your interests and preferences (if you voluntarily share them)

We use your data exclusively for:

  • Sending a newsletter with news, exclusive offers and actions of the Gold Club
  • Notification of novelties and special benefits
  • Improving content and tailoring offers to your interests

We do not share your personal data with third parties, unless we are required to do so by law or if we use trusted service providers that help us send newsletters (e.g. email marketing platforms).

At any time you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of data
  • Unsubscribe from the newsletter or Gold Club

To exercise your rights, please contact us via e-mail: poliklinika@alabdulla.hr

Retention of your data: We will retain your personal data for 90 days to 2 years after user accounts become inactive or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain data for a longer period of time, such as for record keeping/reporting purposes in accordance with applicable law or for other legitimate reasons such as exercising legal rights, preventing fraud, etc. Remaining anonymous information

Your rights: Depending on applicable law, you may have the right to access and correct or delete your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (transfer) your personal data to another entity, withdraw any consent you have given us for the processing of your data, the right to file a complaint with a legal authority and other rights that may be relevant under applicable law. To exercise these rights, you can write to us at poliklinika@alabdulla.hr . We will respond to your request in accordance with applicable law.
Please note that if you do not allow us to collect or process the requested personal data or withdraw your consent to process it for the requested purposes, you may not be able to access or use the services for which your data is requested.

Cookies etc.: To learn more about how we use these and your choices regarding these tracking technologies, please see our Cookie Policy.

Security: The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and therefore cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third-Party Links and Use of Your Information: Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not cover the privacy policies and other practices of any third party, including any third party that operates any website or service that may be accessible through a link on the Service. We encourage you to review the privacy policies of each website you visit. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party websites or services.

Complaints Officer / Data Protection: If you have any questions or concerns regarding the processing of your data available with us, you can send an e-mail to our complaints officer at Poliklinika Alabdulla, Ulica kneza Branimira 28, 10040 Zagreb, e-mail: poliklinika@alabdulla.hr. We will resolve your concerns in accordance with applicable law.